The WatchRx platform uses cloud messaging with authentication to ensure privacy and protection for both patients and coaches. In addition, the platform provides integrated voice and video calls, phone and text logs to enable review and audit. The platform also provides bulk texting capability and predefined texts for routine monitoring of patients. This capability frees coaches to focus on actual patient care and spend less time on documentation and texting. The emergency phone access on the smartwatch enables senior patients to call for immediate help.